Talksy Photo
Privacy Notice
This Privacy Notice describes how and why we collect, store, use, and share your personal information when you use Talksy Photo at talksyphoto.com or our mobile application.
Questions? Contact us at talksy@abiriverapps.com.
In plain language. Talksy Photo keeps the pictures, videos and recordings you add, so the app can say them out loud for you. We do not sell them, and we do not show them to anyone else. If you are under 18, a parent or guardian has to say it is okay before we keep a copy anywhere except on your own device. You can ask us to delete everything at any time.
1. What Information Do We Collect?
Information you provide: When you register and use Talksy Photo we collect your name, email address, username, and password. If you make a purchase, payment data is handled directly by Stripe — we do not store your card details.
Social login: If you register via Google, we receive basic profile information (name, email, profile picture) from Google in accordance with their privacy policy.
Content you create: Photos, videos, drawings, captions, and communication tiles you add to the app are stored securely in Supabase on servers in the Sydney (ap-southeast-2) region.
Device permissions: The mobile app requests access to your camera and photo library solely to allow you to add photos to your communication tiles. We do not access your camera or photos except when you explicitly take or select a photo within the app.
2. How Do We Process Your Information?
- To create and manage your account
- To provide and improve the Talksy Photo service
- To process subscription payments via Stripe
- To communicate with you about your account or subscription
- To comply with legal obligations
3. Legal Bases for Processing
We process your information where we have a valid legal reason: to perform our contract with you (providing the service), to comply with legal obligations, or with your explicit consent.
4. When and With Whom Do We Share Your Information?
We do not sell your personal information. We share data only with the service providers necessary to operate Talksy Photo:
- Supabase — database and authentication (privacy policy)
- Stripe — payment processing (privacy policy)
- Resend — transactional email, such as your welcome message and account notices (privacy policy)
- Google — social login (privacy policy)
- Vercel — website hosting
5. Cookies and Tracking
We use essential cookies required for authentication and app functionality. We do not use advertising or tracking cookies.
6. Social Logins
If you log in with Google, we receive your name, email address, and profile picture. We use this only to create and manage your Talksy Photo account.
7. How Long Do We Keep Your Information?
We keep your personal information for as long as your account is active.
More specifically: photographs, videos, voice recordings and captions are kept until you delete them or delete the account; your account details are kept while the account is active; and where a parent or guardian has given consent for a child, that consent record is kept for as long as the account it belongs to and is deleted with it.
To request deletion of your account and all associated data, open the app and choose Settings → Danger zone → Delete account. If you cannot sign in, use our account deletion page, or email talksy@abiriverapps.com with the subject line "Delete My Account". However you ask, we will confirm receipt and permanently delete your data within 30 days, except where we are required to retain it by law — for example, records of a purchase kept for tax purposes.
If you pay for a subscription, please cancel it before requesting deletion. Deleting your account does not cancel it, and once the account is gone we can no longer identify it in order to cancel it for you. You can cancel through the billing portal under Settings → Your plan → Manage billing. See section 6 of our Terms & Conditions.
Deletion is not immediate, and it is not irreversible until it happens. Your account continues to work until we action the request, and you can withdraw it at any point before then by signing back in and choosing Cancel this request. A request made without signing in is confirmed with you by email first, so nobody can have your account deleted by knowing your email address. Photos and other content saved on your own device are separate from your account and are not covered by this request.
8. How Do We Keep Your Information Safe?
We use industry-standard security measures including encrypted data storage, row-level security in Supabase, and HTTPS. No system is 100% secure — we cannot guarantee absolute security but we take reasonable technical and organisational precautions.
9. Children and Minors
Talksy Photo is a communication aid, and the person using the board is often a child or young person. The account itself must be held and managed by an adult (18 or over), and a parent, guardian, carer, therapist or teacher may all legitimately do that.
Consenting to a child's personal information being collected is a separate matter, and only a parent or legal guardian can give that consent. A carer, support worker, therapist or teacher may run the account day to day, but cannot consent on a child's behalf.
When the board is used by someone under 18, the information we may hold about them includes photographs, videos, voice recordings and captions of and about them, together with information relating to their communication needs or disability.
When you tell us the board will be used by someone under 18, nothing about them is stored in our cloud until a parent or legal guardian has given consent. The app keeps working in full on the device meanwhile — items can be created, edited and spoken — and photographs and recordings simply stay on that device. When consent is given we record who gave it, their relationship to the child, and which version of this notice they agreed to.
A parent or guardian can withdraw consent at any time by emailing talksy@abiriverapps.com. Withdrawing consent stops any further cloud storage; to remove information we already hold, use our account deletion page.
Talksy Photo is not directed at children as independent account holders, and we do not knowingly allow children to register or provide personal information to us directly. If you believe a child has created an account or provided us with personal information without the involvement of a responsible adult, please contact us and we will delete it.
10. Your Privacy Rights
You have the right to access, correct, download, or delete your personal information. To request a downloadable copy of the information we hold about you, or to exercise any of these rights, email us at talksy@abiriverapps.com and we will provide your information within a reasonable timeframe.
To request full account and data deletion, see Section 7 above, or go straight to our account deletion page.
11. Updates to This Notice
We may update this Privacy Notice from time to time. The date at the top indicates when it was last updated. Continued use of the service after changes constitutes acceptance.
12. Contact Us
Abi River Applications · ABN 26 210 733 764 · Queensland, Australia
Phone: 0494 727 435 · Email: talksy@abiriverapps.com